... and the loony left of Wales say the NHS is best left as a public ...

... service, apparently businesses are incapable of providing a good enough service !

When I read the tired words of a sterile apology ...

Stephen Graves, chief executive of West Suffolk hospital, said: "We have passed on our sincere apologies for any anxiety or distress which Mrs Dixey experienced in our care and assured Mrs Jacques that lessons have been learnt as a result of her complaint. We are committed to ensuring that all of our patients are treated with dignity."

... I know the lessons and commitments are essentially nationalised industry bullshit.

The story from today's Sunday Times, written by Sarah-Kate Templeton the Health Editor, is horrific to those who might become elderly patients of the future, and that's everyone ...

On her visits to her mother during treatment at the West Suffolk hospital in Bury St Edmunds, Jacques would take notes of what she found. On one occasion her mother had become dehydrated and fluid charts showed she had had nothing to drink between 12pm and 7pm.  ........... Call bells were not answered, staff did not introduce themselves to patients or explain what they were about to do. Patients were also addressed in the most impertinent manner by young staff. She was addressed as a child. "Please is a word" [a nurse said to her].

Jacques mother, who was recuperating from a broken leg on a rehabilitation ward, died in April, just weeks after she had been discharged.


If the markets were in operation, if there was choice, if there were competition, would this particular parody of a caring organisation be open for business ?  I doubt it, it seems that to have the words "NHS Hospital" and "nursing" in the same sentence is oxymoron.


I am waiting for a knee operation, I think I might be safer paying for the operation, not for the surgeon, but the post op nursing ....................